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Tourism & Management Courses

We provide you with the unique opportunity to study tourism and management's academic and practical aspects and gain first-hand industry experience. It covers all the integral features and concepts of the tourism and travel sector, including visitor attractions, hotels, leisure centers, theatres, events, business tourism, music venues, and travel.

We provide you with the unique opportunity to study tourism and management's academic and practical aspects and gain first-hand industry experience. It covers all the integral features and concepts of the tourism and travel sector, including visitor attractions, hotels, leisure centers, theatres, events, business tourism, music venues, and travel.
Organisation Management - Lesson 5 Improving Organisational Structure
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Organisation Management - Lesson 5 Improving Organisational Structure

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Welcome to Organization Management, a comprehensive course designed to equip learners with the skills and knowledge to effectively manage and lead organizations in today’s dynamic business environment. This course will explore key concepts, theories, and practical approaches to managing both people and processes in various organizational contexts. This Lesson Four aims to provide learners with insights into the relationship between organizational structure and business performance, and to equip them with practical understanding about the methods to enhance organizational effectiveness. The content of this lesion includes: • The relationship between organisational structure and business performance • The time effect of organisational effectiveness • Methods that can be used to improve organisational structure o Make culture matter o Responsibility centre o Performance measurement o Delegation, empowerment and delayering o Balance job role and workload o Communication flow • Change organisational structure Materials: • PowerPoint presentation outlining key concepts and methods. • Case studies for in-class analysis and discussion. • Activities and discussion materials • Homework assignments and independent readings This lesson is designed to give learners the tools to critically assess and improve organizational structures. The concepts and practices covered will be instrumental in enhancing the overall performance and competitiveness of any business.
Selling the Travel and Tourism Products (Learning Outcome 1,2,3) Full Course with Assessments & Interactive Activities
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Selling the Travel and Tourism Products (Learning Outcome 1,2,3) Full Course with Assessments & Interactive Activities

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This course, “Selling the Travel and Tourism Products and Services” is designed to introduce to the learners an understanding of the nature and characteristics of the travel and tourism products and services and equip them with the knowledge and skills required to sell effectively in a retail travel environment. This course is suitable for candidates in Grade 5, 6 (A level and further education), to university-level students; or those who wish to pursue a career in the travel and tourism industry. All course materials are developed using real case studies, a variety of exercises, activities, and assessments, including supporting worksheets, reading materials for lessons. The PowerPoint presentations are fully animated with scripts and ready to deliver. They contain a mixture of topic information, examples, and activities/exercises for each topic in the specification for the learning outcomes. All lessons are suitable for about 40 minutes to 1 hour of teaching time in which class exercises and homework are integrated into lessons where appropriate. There are also three assessments suggested at the end of the unit aiming at the three learning outcomes. For all the activities, exercises, and assignments, there are teacher answers provided. Learning Outcomes On finishing this course, learners are expected to achieve these three learning outcomes: Learning Outcome 1: Know the basic element of tourism and travel; the key difference between selling service and goods; the concept of tangibility and intangibility; and the concept and the nature of service marketing; Learning Outcome 2: Know the basic selling process and strategies in retail travel environment; know the meaning and tactics of upselling and cross-selling, trading up and down, revenue enhancement; and develop skills to conduct a retail sale in a face-to-face situation; Learning Outcome 3: Have working knowledge about retail travel agency visual merchandising practice. These could include window displays, interior displays, retail space allocation, travel brochure racking, Point-of-Sale displays. Lesson Sequence: Learning Outcome 1 Lesson 1 Introduction (13 slides) Lesson 2 Concept and characteristics of tourism products and services (41 slides) Lesson 3 Selling dreams and expectations (32 slides) Lesson 4 Marketing mix (30 slides) Lesson 5 Value, value proposition, and value-added (44 slides) Learning Outcome 2 Lesson 6 Trading up and down, upselling and cross-selling (28 slides) Lesson 7 Revenue, and revenue enhancement (18 slides) Lesson 8 Personal selling in retail travel and tourism (40 slides) Learning Outcome 3 Lesson 9 Basic visual merchandising in retail travel (52 slides) This lesson contains the full unit of Learning Outcome 3 of the course. Course materials include: Complete PowerPoint presentations covering key concepts and topics Case studies for in-depth class analysis. Readings on change management theories and examples Interactive resources showcasing diverse types of organisational change Homework: Reflective questions on the role of organisational change, strategies and approaches Assessments suggestions for Learning Outcomes 1, 2 and 3. We wish you all the best for the study; and should you have any further questions, please get in touch via email.
Exam of Business and Management - Business Ethics and CSR
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Exam of Business and Management - Business Ethics and CSR

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This assignment relates to the ethical analysis and decision-making in a business context. Specifically, it addresses ethical considerations related to Corporate Social Responsibility (CSR), transparency, consumer trust, and business sustainability. It requires students to critically assess a real-world scenario, analyze the ethical implications of potential actions, and provide informed recommendations based on ethical principles and business considerations. it is suitable to Business Ethics, Management, Business Perspective Modules. The expected outcome of the assignment is for students to demonstrate their understanding of key CSR and business ethics related concepts, theories, and strategies. Additionally, students should showcase their ability to critically analyze the provided materials, identify relevant problems and factors, evaluate risks and challenges, and provide well-reasoned recommendations based on their analysis. The assignment aims to enhance students’ strategic thinking, analytical skills, and ability to apply theoretical concepts to real-world business scenarios.
Exam of Business, Operation and Management - Supply Chain Realignment and Internationalization
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Exam of Business, Operation and Management - Supply Chain Realignment and Internationalization

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The assignment requires students to conduct a strategic analysis of a supply chain management based on a provided real case study by Krishna G. Palepu. It is structured around four main questions derived from the case study. Students are expected to provide detailed responses to each question. The expected outcome of the assignment is for students to demonstrate their understanding of key supply chain management concepts, theories, and strategies. Additionally, students should showcase their ability to critically analyze the provided case study, identify relevant problems and factors, evaluate risks and challenges, and provide well-reasoned recommendations based on their analysis. The assignment aims to enhance students’ strategic thinking, analytical skills, and ability to apply theoretical concepts to real-world business scenarios. The assignment is suitable to Business and Management modules, particularly Operation Managemnt, Project Management subjects.
Exam of Managing Organisation - Corporate Social Responsibility (CSR) Short Essay
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Exam of Managing Organisation - Corporate Social Responsibility (CSR) Short Essay

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This exam is an assignment focused on Corporate Social Responsibility (CSR). It requires students to select a company, conduct research, and then produce a written assignment summarizing their findings. The expected outcome of the assignment is for students to demonstrate their understanding of key CSR and business ethics related concepts, theories, and strategies. Additionally, students should showcase their ability to critically analyze the provided materials, identify relevant problems and factors, evaluate risks and challenges, and provide well-reasoned recommendations based on their analysis. The assignment aims to enhance students’ strategic thinking, analytical skills, and ability to apply theoretical concepts to real-world business scenarios. The exam paper is suitable to Business Ethics and Management related modules.
Introduction to Accounting Fundamentals of Management Accounting: Lesson 1 Introduction and MIS
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Introduction to Accounting Fundamentals of Management Accounting: Lesson 1 Introduction and MIS

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Dive into the world of Management Accounting (MA), a crucial segment of accounting tailored for internal business use. An important decision making tool for all businesses that want to achieve success. This course is designed to empower budding managers and entrepreneurs with the skills to make informed decisions. You’ll explore the intricate workings of costing, pricing, resource utilization, and financial decision-making. This is the first lesson of this courses. Learners will explore the basic introductory concepts in Management Accounting. The main areas covered are: The Role of Management Accounting: Uncover how MA is pivotal in the overall Management Information System (MIS) framework. Understand its unique position and how it differs from other financial roles, providing a strategic edge to management. Decision-Making Mastery: Gain insights into the decision-making process at various managerial levels. Learn how to navigate through complex business scenarios with ease. **The Learning Outcomes are: ** Explain what is meant by Management Information System (MIS) Explain the Financial Management function Distinguish between Financial Accounting and Management Accounting Identify the users of accounting information Explain the qualitative characteristics of accounting information Ethics of accounting & implications Assess the impact of MIS on the organisation This course is suitable for candidates in Grade 5, 6 (A level and further education), further education and higher education level students, or those who wish to pursue a career in enterprise and entrepreneurship. Whether it is beginners or professional, this course is designed to build on your interest and passion for accounting and management, and provide essential information to explore the topic further. All lesson materials include reading materials, various exercises, activities, and assessments. The PowerPoint presentations are fully animated with scripts and ready to deliver. They contain a mixture of topic information, examples, and activities/exercises for each topic in the specification for the learning outcomes. All lessons are suitable for about 1 hour of teaching time in which class exercises and homework are integrated into lessons where appropriate. We wish you all the best for the study, and should you have any further questions, please get in touch via email.
Introduction to Accounting Fundamentals of Management Accounting: Lesson 5 Process-Based Costing
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Introduction to Accounting Fundamentals of Management Accounting: Lesson 5 Process-Based Costing

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Process-based costing, is a costing method used in managerial accounting to allocate costs to products or services based on the specific activities involved in their production or delivery. Unlike traditional costing methods that allocate costs based on direct labor or machine hours, process-based costing focuses on the various processes or activities that consume resources within an organization. The lesson will cover the basics of process costing, including its definition, components (direct materials, direct labor, and overhead), calculation of equivalent units, assigning costs, and methods such as FIFO and weighted average. It will involve interactive discussions, examples, exercises, and practical applications to reinforce learning. Learning Oucomes: Explain when process costing systems are appropriate; Explain the accounting treatment of normal and abnormal losses; Prepare process, normal loss, abnormal loss and abnormal gain accounts when there is no ending work in progress; Explain, calculate and value equivalent units; Explain how joint and by-products are treated in process costing All lesson materials include reading materials, various exercises, activities, and quizzes. The PowerPoint presentations are fully animated with scripts and ready to deliver. They contain a mixture of topic information, examples, and activities/exercises for each topic in the specification for the learning outcomes. All lessons are suitable for about 1 -2 hour of teaching time and 1-2 hours tutorial in which class exercises and homework are integrated into lessons where appropriate. We wish you all the best for the study, and should you have any further questions, please get in touch.
Organisation Management - Lesson 4 Organisation Structures and Characteristics
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Organisation Management - Lesson 4 Organisation Structures and Characteristics

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Welcome to Organization Management, a comprehensive course designed to equip learners with the skills and knowledge to effectively manage and lead organizations in today’s dynamic business environment. This course will explore key concepts, theories, and practical approaches to managing both people and processes in various organizational contexts. This Lesson Four aims to provide learners with an in-depth understanding of different organizational structures, their characteristics, and the impact these structures have on the efficiency and effectiveness of an organization. The class includes interactive class exerices, and lecture materials. The lesson contains these main topics: The concept of organisational structure Types of organisational structures: * Hierarchical vs horizontal structure * Centralization vs. decentralization * Tall vs. flat structure * Mechanical vs. organic structure * Formal vs. information structure * Others: matrix, network, entrepreneurial, divisional and so on. Features, advantages and disadvantages of different types of structure Identify the factors that affect organizational structure Discuss the relationship between organization structures, and organizational performance The materials contain: A comprehensive PowerPoint presentation covering all key topics. Case studies and real-world examples for analysis. Interactive team and class exercises designed to reinforce learning. Recommended readings and resources for further exploration. Assigned homework of textbook reading and independent study This lesson aims to equip learners with the knowledge to understand and analyze the various organizational structures and their implications on business operations and management. The understanding gained here will be crucial for future lessons focusing on specific management functions within these structures.
Introduction to Accounting Fundamentals of Management Accounting: Lesson 4 Activity Based Costing
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Introduction to Accounting Fundamentals of Management Accounting: Lesson 4 Activity Based Costing

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Activity-based costing (ABC) is an accounting method that assigns costs to products and services based on the activities they require. This approach helps organizations more accurately determine the cost of individual products and services, enabling them to identify and eliminate inefficiencies, improve pricing decisions, and better allocate resources. Learning Oucomes: Introduction to ABC: Identifying Activities Assigning Costs to Activities Cost Pools Cost Drivers Calculating the Cost of Products/Services Advantages and benefits of ABC Challenges Activity-based costing is a detailed approach that assigns costs to products and services based on the activities they require, offering more accurate and actionable cost information compared to traditional costing methods.
Organisation Management - Lesson 10 Organisational Behaviour Theories and Practices
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Organisation Management - Lesson 10 Organisational Behaviour Theories and Practices

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This lesson In this course, learners will embark on a journey through the multifaceted domain of business ethics. The lesson starts with a definition and investigation into the meaning of ethics and philosophical value of ethics. It then moves into the discussion of the meaning, characteristics and strategies of business ethics. The lesson also explores the meaning, importance and challenges of global business ethics. Learning Outcomes: By the end of this lesson, learners should be able to: Define the key concepts and theories of organizational behavior. Analyze how individual differences influence behavior in organizations. Examine the dynamics of group behavior and its impact on organizational effectiveness. Understand the processes of communication within organizations. Identify leadership styles and their effects on employee motivation and performance. Apply theories of motivation to enhance workplace productivity. Evaluate the role of organizational culture in shaping behavior. Explore the concepts of change management and resistance in organizational contexts. These materials contain a mixture of topic information, examples, and activities/exercises for each topic in the specification for the learning outcomes. All lessons are suitable for about 1 hour of teaching time in which class exercises and homework are integrated into lessons where appropriate. This course is suitable for candidates in Grade 5, 6 (A level and further education), university-level students, or those who wish to pursue a career in management or are interested in the issues. Whether it is beginners or professional managers, this course is designed to build on your interest and passion for management and provide essential information to explore the topic further. We wish you all the best for the study, and should you have any further questions, please get in touch via email.
Foundations of Project Management - Lesson 11 Managing Project Team
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Foundations of Project Management - Lesson 11 Managing Project Team

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Welcome to Lesson 11 on Managing Project Team. Effective project team management is essential for achieving project success by leveraging the collective expertise, skills, and efforts of team members towards common goals. It involves creating a supportive and inclusive team environment, providing leadership and direction, fostering effective communication and collaboration, and managing resources and performance to deliver high-quality outcomes within constraints. The learning outcomes of this lesson include: What is a high-performing team? What are the main characteristics of high-performing teams? The five-stage team development model How to build a high-performing team? Managing conflict within a project team. Differences between functional and dysfunctional conflicts Managing virtual teams Pitfalls in project teams This is a comprehensive lesson plan for about 1.5 hours includes a well-prepared PowerPoint presentation, interactive exercises, in-depth case studies, and associated reading materials, designed to provide a holistic learning experience.
Organisation Management Full Course Part I Lesson 1-10 with Exams : Managing Organisational Setting
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Organisation Management Full Course Part I Lesson 1-10 with Exams : Managing Organisational Setting

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The Managing Organizational Excellence course is designed to equip learners with the essential skills and knowledge necessary for effectively managing modern organizations and to apply them in real-life situations. This course is suitable for learners ranging from beginners to professionals, with age ranges varying from 15 to 45 and beyond. Participants will explore key principles and practices in organizational management, gain hands-on experience through practical exercises, and develop a comprehensive understanding of the strategies needed to drive organizational success. This course is suitable for business students, teachers, managers, employees, and aspiring leaders across various industries. This full course resource covers a comprehensive range of topics in managing organizations, with a mix of lectures, practical exercises, case studies, worksheet, quizzes, tests, group projects to assessments. Teachers and students could adjust the course duration and content as needed based on the specific needs of your target audience and the depth of knowledge you want to impart. Course Objectives: Understand the fundamental concepts of organizational management. Develop effective leadership and communication skills. Learn strategies for optimizing team performance and productivity. Explore change management techniques and their impact on organizational success. Gain insights into strategic planning and decision-making processes. Enhance conflict resolution and negotiation skills. Foster a culture of innovation and adaptability within the organization. Evaluate and reflect on some of the key global and contemporary issues in organizational management There are three thematic sections in this module: Part I. Introduction to Organization and Management and Managing Organisational Setting 1.Introduction to Organizational Management: Concepts and Definitions 2. Understanding Management and Managers’ Roles and Functions 3. Organizations Froms, Models, and Types of Businesses 4. Organizational Structure and Characteristics 5. Improving Organisational Structure 6. Managing Organisational Design 7. Managing Organisational Culture & Diversity 8. Managing Organisational Change 9. Organisational Behaviour 10. History of Management Science Part II. Managing Organisation People 11. Essentials of Human Resources Management 12. Leadership Styles and Theories 13. Team Dynamics and Performance 14. Effective Communication in Management 15. Motivation and Satisfaction 16. Employee Engagement 17. Power, Politics and Conflict 18. Decision Making in Management 19. Learning in Organisation 20. Comparative Study of HRM and IHRM Part IV. Managing Business Ethics and Responsibilities 21. Legal and Ethical Aspects of Management 22. Managing Nonprofit Organizations 23. Corporate Social Responsibility 24. Organizational Sustainability and Circular Economy 25. Stakeholder Engagement 26. Ethical AI and Technology Management Part V. Managing Organisational Environment 27. Customer Relationship Management (CRM) 28. Supply Chain Management and Logistics 29. Marketing and Sales Strategies 30. Quality and Process 31. Supply Chain Management 32. Managing environment 33. Financial Management and Budgeting 34. Strategic Planning and Implementation 35. Crisis Management and Planning 36. Innovation and Technology in Organizations 37. Globalization and Contemporary Organizational Issues There are also Three suggested exams that can be used to conclude the module study.
Foundations of Project Management - Lesson 2 Organisation Strategy & Project Selection
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Foundations of Project Management - Lesson 2 Organisation Strategy & Project Selection

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This is the 2nd lesson of Foundation of Project Management - Organisation Strategy and Project section in Project Management. Strategy is fundamentally deciding how the organization will compete. Organizations use projects to convert strategy into new products, services, and processes needed for success. Aligning projects with the strategic goals of the organization is crucial for project success. Today’s economic climate is unprecedented by rapid changes in technology, global competition, and financial uncertainty. These conditions make strategy/project alignment even more essential for success. Every major project needs to have a strong linkage to the strategic plan. Ensuring a strong link between the strategic plan and projects is a difficult task that demands constant attention from top and middle management. With these views, the key learning outcomes of this lesson include: 1 Explain why it is important for project managers to understand their organization’s strategy 2 Identify the significant role projects contribute to the strategic direction of the organization 3 Understand the need for a project priority system 4 Distinguish among three kinds of projects 5 Describe how the phase gate model applies to project management 6 Apply financial and nonfinancial criteria to assess the value of projects (criteria in order to decide) 7 Understand how multi-criteria models can be used to select projects 8 Apply an objective priority system to project selection 9 Understand the need to manage the project portfolio This is a comprehensive lesson plan for about 1.5 hours includes a well-prepared PowerPoint presentation, with video links, interactive exercises, in-depth case studies, and associated reading materials, designed to provide a holistic learning experience. The materials are based on “Project Management: The Managerial Process” of Clifford Gray (Author) and Erik Larson. We wish you all the best for the study, and should you have any further questions, please get in touch.
Foundations of Project Management - Lesson 7 Managing Risk of Projects
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Foundations of Project Management - Lesson 7 Managing Risk of Projects

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Welcome to Lesson 7 on Managing Risk in Project Management, a crucial aspect that determines the success or failure of any project. In this lesson, we will embark on a journey to understand the multifaceted nature of risk management, its significance in project management, and the strategies and tools necessary to mitigate risks effectively. Risk management is an integral part of project management, involving identifying, analyzing, and responding to project risks. It encompasses coordinating and applying resources to minimize, monitor, and control the probability and impact of unforeseen events or maximize the realization of opportunities. As projects become more complex and environments more uncertain, managing risk effectively becomes increasingly essential for project managers and their teams. Throughout this lesson, we will cover the following key areas: Describe the risk management process. Understand how to identify project risks. Assess the significance of different project risks. Describe the five responses to managing risks. Understand the role contingency plans play in the risk management process. Understand opportunity management and describe the five approaches to responding to opportunities in a project. Understand how contingency funds and time buffers are used to manage risks on a project. Recognize the need for risk management as an ongoing activity. Describe the change control process. By the end of this lesson, you will have a comprehensive understanding of risk management in project management, equipped with the tools and strategies needed to navigate the uncertainties of any project. Whether you are a seasoned project manager or new to the field, mastering risk management is key to steering your projects towards success while minimizing potential pitfalls. This is a comprehensive lesson plan for about 1.5 hours includes a well-prepared PowerPoint presentation, interactive exercises, in-depth case studies, and associated reading materials, designed to provide a holistic learning experience.
Foundations of Project Management - Lesson 6 Project Network and Plan Scheduling Gantt Critical Path
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Foundations of Project Management - Lesson 6 Project Network and Plan Scheduling Gantt Critical Path

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A project network is a graphical representation of the project’s tasks and the relationships between them. It helps identify the critical path of the project, which is the longest sequence of dependent tasks that must be completed on time for the project to be finished by its due date. Learning outcomes Introduction to project networks and their significance. Detailed explanation of constructing project networks, including: Identifying tasks and activities. Determining dependencies between tasks. Using Precedence Diagramming Method (PDM) to create project networks. Learn to develop a comprehensive project schedule that aligns with project objectives and constraints. Gain proficiency in using scheduling tools such as Gantt Chart, Critical Path Analysis, WBS, and software to create, update, and monitor project schedules. Understand the importance of resource management and its impact on the project schedule. Develop skills to manage project changes and adjust schedules accordingly.
Foundations of Project Management - Lesson 5 Estimating Project Times and Costs
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Foundations of Project Management - Lesson 5 Estimating Project Times and Costs

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This comprehensive course is structured around the Textbook of “Project Management The Managerial process” authored by Larson and Gray. This course offers a deep dive into the essential principles of Project Management (PM) and some of its main theories, trends and practical applications. In an era where effective project execution is synonymous with business success, this course is meticulously designed to underscore the critical importance of project management skills in navigating the complexities of today’s business landscape. Learning Outcome of Lesson 5: 01 Understand estimating project times and costs is the foundation for project planning and control. 02 Describe guidelines for estimating time, costs, and resources. 03 Describe the methods, uses, and advantages and disadvantages of top-down and bottom-up estimating methods. 04 Distinguish different kinds of costs associated with a project. 05 Suggest a scheme for developing an estimating database for future projects. 06 Understand the challenge of estimating mega projects and describe steps that lead to better informed decisions. 07 Define a “white elephant” in project management and provide examples. The lesson content include lesson powerpoint, exercises, reading materials, group work suggestins and a formative assessment.
Foundations of Project Management - Lesson 4 Defining the Project
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Foundations of Project Management - Lesson 4 Defining the Project

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Project managers in charge of a single small project can plan and schedule the project tasks without much formal planning and information. However, when the project manager must manage several small projects or a large complex project, a threshold is quickly reached in which the project manager can no longer cope with the details. This lesson describes a disciplined, structured method for selectively collecting information to use through all phases of the project life cycle, to meet the needs of all stakeholders (e.g., customer, project manager), and to measure performance against the strategic plan of the organization. The key learning outcomes are: Identify key elements of a project scope statement and understand why a complete scope statement is critical to project success. Describe the causes of scope creep and ways to manage it. Understand why it is important to establish project priorities in terms of cost, time, and performance. Demonstrate the importance of a work breakdown structure (WBS) to the management of projects and how it serves as a database for planning and control. Demonstrate how the organization breakdown structure (OBS) establishes accountability to organization units. Describe a process breakdown structure (PBS) and when to use it. Create responsibility matrices for small projects. Create a communication plan for a project. This is a comprehensive lesson plan for about 1.5 hours includes a well-prepared PowerPoint presentation, with video links, interactive exercises, in-depth case studies, and associated reading materials, designed to provide a holistic learning experience. The materials are based on “Project Management: The Managerial Process” of Clifford Gray (Author) and Erik Larson. We wish you all the best for the study, and should you have any further questions, please get in touch.
Foundations of Project Management Whole Course Complete Lesson 1-12
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Foundations of Project Management Whole Course Complete Lesson 1-12

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Welcome to Project Management. Project management is both people and technical oriented. Project management involves understanding the cause-effect relationships and interactions among the sociotechnical dimensions of projects. Improved competency in these dimensions will greatly enhance your competitive edge as a project manager. The field of project management is growing in importance and at an exponential rate. It is nearly impossible to imagine a future management career that does not include management of projects. Résumés of managers will soon be primarily a description of the individual’s participation in and contributions to projects. Good luck on your journey through the text and on your future projects This lecture series is based on Erik W. Larson and Clifford F. Gray’s Book“Project Management: The Managerial Process”. The chapters are: Chapter 1 Modern Project Management Chapter 2 Organization Strategy and Project Selection Chapter 3 Organization: Structure and Culture Chapter 4 Defining the Project Chapter 5 Estimating Times and Costs Chapter 6 Developing a Project Plan Chapter 7 Managing Risk Chapter 8 Scheduling resources and cost Chapter 9 Reducing Project Duration Chapter 10 Leadership Chapter 11 Teams Chapter 12 Outsourcing Chapter 13 Monitoring Progress Chapter 14 Project closure Chapter 15 International Projects Chapter 16 Oversight Chapter 17 Agile PM You will find the content of this text highly practical, relevant, and current. The concepts discussed are relatively simple and intuitive. As you study each chapter we suggest you try to grasp not only how things work, but why things work. You are encouraged to use the text as a handbook as you move through the three levels of competency: I know. I can do. I can adapt to new situations. All lesson materials include detailed lesson plan, for about 1.5 hours, including This is a comprehensive lesson plan for about 1.5 hours includes a well-prepared PowerPoint presentation, with video links, interactive exercises, in-depth case studies, and associated reading materials, designed to provide a holistic learning experience. The Power Point presentations are fully animated with scripts and ready to deliver. They are also videos available to watch. They contain a mixture of topic information, examples, and activities/exercises for each topic in the specification for the learning outcomes. All lessons are suitable for about 1 hour of teaching time in which class exercises and homework are integrated into lessons where appropriate. We wish you all the best for the study, and should you have any further questions, please get in touch.
Foundations of Project Management - Lesson 12 Outsourcing in Project Management
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Foundations of Project Management - Lesson 12 Outsourcing in Project Management

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Welcome to Lesson 12 on Outsourcing in Project Management, an important part of modern day project management. We will learn about the importance, advantages and disadvantages of outsourcing a project’s elements. The learning outcomes of this lesson include: Understand the advantages and disadvantages of outsourcing project work. Describe the basic elements of a Request for Proposal (RFP). Identify best practices for outsourcing project work. Practice principled negotiation. Describe the met-expectations model of customer satisfaction and its implications for working with customers on projects By the end of this lesson, you will have a comprehensive understanding of the importance, advantages and disadvantages of outsourcing in effective project management, equipped with the tools and strategies needed to implement outsourcing and collaboration with project partners and suppliers. This is a comprehensive lesson plan for about 1.5 hours includes a well-prepared PowerPoint presentation, interactive exercises, in-depth case studies, and associated reading materials, designed to provide a holistic learning experience.
Foundations of Project Management - Lesson 10 Effective Project Managers
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Foundations of Project Management - Lesson 10 Effective Project Managers

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In a perfect world, the project manager would simply implement the project plan and the project would be completed. The project manager would work with others to formulate a schedule, organize a project team, keep track of progress, and announce what needs to be done next, and then everyone would charge along. A manager expedites certain activities; figures out ways to solve technical problems; serves as peacemaker when tensions rise; and makes appropriate trade offs among time, cost, and scope of the project. However, project managers do more than put out fires and keep the project on track. They also innovate and adapt to ever-changing circumstances. They often have to deviate from what was planned and introduce significant changes in the project scope and schedule to respond to unforeseen threats or opportunities. The learning outcomes of this lesson include: Understand the difference between managing and leading a project. Understand the need to engage project stakeholders. Identify and apply different “influence currencies” to build positive relations with others. Create a stakeholder map and develop strategies for managing project dependencies. Understand the need for a highly interactive management style on projects. More effectively manage project expectations. Develop strategies for managing upward relations. Understand the importance of building trust and acting in an ethical manner while working on a project. Identify the qualities of an effective project manager. By the end of this lesson, you will have a comprehensive understanding of roles and purposes of effective project managers in project management, equipped with the tools and strategies needed to navigate the project management process. This is a comprehensive lesson plan for about 1.5 hours includes a well-prepared PowerPoint presentation, interactive exercises, in-depth case studies, and associated reading materials, designed to provide a holistic learning experience.